Sam George Dismisses Claims of Fast-Draining Data by MTN Users: "Check Your Phone Settings"
- Samuel Nartey George, has rejected claims of fast-depleting data by MTN users, stating there is no evidence of this
- He urged Ghanaians to check their phone settings after an investigation showed that complaints were unfounded
- George’s remarks follow a recent agreement between the government and telecomms to boost internet data volumes
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The Minister for Communications, Digital Technology and Innovations, Samuel Nartey George, has dismissed claims of fast-depleting data by some MTN users.
He said there was no evidence to back such claims, urging Ghanaians to check their phone settings instead to address concerns about data finishing quickly.
Source: UGC
According to the Minister, when some MTN users started complaining on social media about the internet data depleting unusually faster, he immediately instructed an investigation to look into the claims.
However, George, who is also the Member of Parliament for Ningo Prampram, said the investigations showed that the claims were false.
"That claim is not backed by any evidence. You realised that someone like DKB (a popular Ghanaian comedian) came out the other day complaining when I instructed the investigation to happen. What happened? He came back to retract. People need to check settings and be sure about the claims that they are making, but there is no evidence to show right now that those claims are real," he said.
Sam George, as he is affectionately called, made these remarks while responding to questions from the media about data pricing in Ghana.
The video of his response to data usage claims is below:
Government strikes data bundle agreement with telcos
The fast-depleting data concerns come many weeks after the government, through the Ministry of Communications, Digital Technology and Innovations, reached an agreement with the telecommunication firms in Ghana to increase the volume of their internet data by 15 per cent.
Per the agreement, MTN Ghana would restore its previously revised GH¢399 bundle, which had been reduced to 92.88 gigabytes at a GH¢350 price point.
The data increase would allow customers to get 214 gigabytes for GH¢399. In addition, all other MTN bundles would also reflect a 15 per cent increase in data value from today.
Other telecommunications networks, AT Ghana and Telecel Ghana, have implemented a 10 per cent value increase across their existing bundles.
Tech in Twi calls out Sam George
Despite the new bundle allocation increments taking effective on July 1, 2025, a Ghanaian tech enthusiast, Samuel Yeboah, popularly known as Tech in Twi, raised objections regarding the increased data bundle allocations across all telecommunication networks in Ghana.
In a tweet responding to the announcement of the agreement with the telecommunication networks, Tech in Twi said that many Ghanaians could not afford to buy data packages worth GH¢399.
"If the minimum wage is GH₵18 per day, and after several meetings with telecoms and the formation of a committee, GH₵10 still can’t even get me 1GB of data, then what was the point of all that?
"Naaa!!! Almost less than 5% of the population can afford GH₵399 worth of data. This doesn’t add up! NO," he tweeted.
Source: Getty Images
MTN Ghana faces challenges with packages
YEN.com.gh also reported that MTN Ghana faced challenges in rolling out its new data bundle packages, which were scheduled for July 1, 2025.
Customers reported issues, including difficulty activating the packages and errors while purchasing data bundles, with MTN asking for patience.
Proofreading by Bruce Douglas, copy editor at YEN.com.gh.
Source: YEN.com.gh
